FAQ

We accept credit and debit cards. All payments are securely processed through Stripe.

No. All products are one-time purchases. There are no monthly fees or recurring charges.

We support Japanese Yen (JPY) and US Dollars (USD). The currency is automatically selected based on your language setting.

Yes. After purchase, you can view, print, or save your invoice as a PDF anytime from the My Licenses page. The purchase confirmation email does not include a receipt attachment, but contains your license key and order summary.

Due to the nature of digital products, refunds are generally not available after purchase. However, refund requests may be considered within 14 days of purchase if there is a legitimate reason, such as the product not functioning properly in your environment. Please refer to our Terms of Service for details. To request a refund, please contact us through the Contact page.

We occasionally run limited-time sales. We also support coupon codes that can be applied at checkout.

Yes. All payments are processed by Stripe, and your card information is never stored on our servers.

Your license key will be sent to your email immediately after purchase.

The number of devices is set per product, typically around 2 devices.

Enter your license key within the app to activate it.

Deactivate the old device from My Licenses, then activate on your new Mac.

Licenses are tied to your hardware ID, so re-activation is usually not required after reinstalling macOS.

You can view and manage your license at any time from the My Licenses page.

Updates within the same major version are free.

A full refund will revoke your license. A partial refund will keep your license active.